Systems News - Used Office Furniture

Link: http://www.systemsnews.com/newsletter/2008/Nltr04-06-08.pdf

The Three-stage negotiation process is a quick and easy method of reaching agreement in the many different short situations you may find yourself.

Typical situations where a short negotiation is used includes domestics requestsand retail purchases.
The three stages are simple:

Open: Say what you want

Bargain: Hammer out the deal

Close: Agree and exchange
Lets Look at the Third: Close

Propose. Make a proposal for the exchange, summarizing what you expect
from the other and what you will give them in return (if anything).

Include everything that you believe is necessary and sufficient to achieve and agreement. Use closing techniques and other negotiation tactics as appropriate.

Watch out for what the other person is doing in this area and resist
any tricks or handle opposition as needed.

Agree. Check to make sure the other person understands the deal and is
ready to make the exchange. Summarize the agreement as necessary. Be
clear about whether the deal is reversible.

Handle opposition as needed, including appropriate use of abjection handling techniques. Write down what has been agreed as necessary.

Exchange. Complete the deal by making any exchanges as agreed. If the
other side has said that they will do something then they should do it.

Ensure you get receipts and other proof of exchange as necessary, particularly if these are needed to reverse the agreement or claim later benefits, such as warranty returns. Be sure to follow up and maybe even offer a little extra reward as a thanks for commitment.